Data Privacy Policy

Anmol Clinical Laboratory is committed to protecting the privacy,
confidentiality, and security of personal and healthcare information entrusted to us.
This Data Privacy Policy explains how we collect, use, store, and safeguard your
information.

Our Commitment to Privacy

We recognize the importance of maintaining the confidentiality of patient information
and take appropriate measures to protect all personal and health-related data.

Information We Collect

Personal Information

• Full Name
• Contact Number
• Email Address
• Residential Address
• Date of Birth
• Gender

Medical Information

• Diagnostic Test Requests
• Laboratory Reports
• Health-related Information Provided During Registration
• Physician Details (where applicable)

Technical Information

• IP Address
• Device Information
• Browser Type
• Website Usage Data
• Cookies and Analytics Data

Purpose of Data Collection

We collect and process information for the following purposes:

• Providing pathology and diagnostic services
• Generating laboratory reports
• Managing appointments and sample collections
• Delivering customer support
• Improving service quality
• Meeting legal and regulatory obligations
• Maintaining internal records

Data Security Measures

We employ appropriate physical, technical, and administrative safeguards to protect
information against:

• Unauthorized access
• Data loss
• Misuse
• Alteration
• Disclosure
• Destruction

Access to sensitive information is restricted to authorized personnel who require
access for operational purposes.

Confidentiality of Healthcare Information

Medical records and diagnostic reports are treated as confidential and are disclosed
only to:

• The patient
• Authorized representatives
• Referring healthcare providers with consent
• Government or regulatory authorities when legally required

Data Retention

Patient records and related information are retained for periods required by
applicable laws, healthcare regulations, and operational requirements.

After the retention period expires, information may be securely deleted or
anonymized.

Third-Party Service Providers

We may engage trusted third-party providers for:

• Payment processing
• Website hosting
• Analytics services
• Communication services

Such providers are required to maintain appropriate confidentiality and security
measures.

Cookies and Website Tracking

Our website may use cookies and similar technologies to improve functionality and
analyze visitor behavior.

Users may disable cookies through browser settings; however, certain website features
may not function properly.

User Rights

Subject to applicable laws, users may have the right to:

• Access their personal information
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent for certain data processing activities
• Request details regarding data usage

Policy Updates

This Data Privacy Policy may be revised periodically to reflect legal,
technological, or operational changes.

Updated versions will be published on this page with the revised effective date.

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